865-524-3225

Residential Carpet Cleaning

Your carpets gradually get dirtier every day.  The accumulating affect often is so gradual that you may not notice. Cleaning you carpets regularly not only protects your investment in your home but protects your family too.  To ensure that we give your carpet the most thorough cleaning possible, we use a 5-step process, as outlined by the Institute of Inspection, Cleaning and Restoration Certification (IICRC), for maximum soil removal and efficient drying.

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1. Pre-Cleaning Vacuum

Did you know that almost 75% of soil in carpet is known as “dry soil”? Dry soil is any loose dust, dirt, sand or skin cells that have accumulated in the pile of the carpet. Before we introduce any cleaning solutions we perform a thorough pre-cleaning vacuum to remove as much of this as possible to ensure maximum soil removal as the cleaning process continues.

2. Pre-Cleaning Treatment

After vacuuming, we pre-treat with a spray to help suspend what soil remains in the carpet. This loosens the soil to the tips of the pile and readies the carpet for the cleaning process.

 

3. Hot Water Extraction

After pre-vacuuming and pre-treatment, we begin the process of removing the rest of the soil from your carpet. Our Technicians accomplish this through hot water extraction, the method most highly recommended by the nation’s leader in carpet manufacturing, Shaw Floors.  Water is heated between 220-240 degrees, which reduces the surface tension of the fibers, allowing for maximum soil removal. In the same process, high vacuum power is used to ensure maximum moisture removal, leaving the carpet only damp (not soaking wet!). Next, we add dry vacuum passes to ensure that your carpet is as dry as possible.

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4. Grooming

Grooming is done after the carpet has been cleaned and the Maxim Advanced Carpet Protector (compare to Scotchgard) has been applied. This helps to lift the nap of the carpet, spread the protector evenly, and provides for more efficient dry time.

5. Drying

While we are working in your home, commercial floor fans are applied to speed up the dry time of the carpet. Your carpet should be completely dry and ready for use within 4-8 hours of completion (maximum of 12 hours). We will also leave shoe covers for you to wear on your feet while the drying process is taking place!

We want to ensure that you, our Customer, are not only receiving high-quality workmanship, but outstanding Customer Service from each one of our Technicians. Let us help you restore your carpet and fine furnishings to their best condition possible, contact us TODAY! From all of us here at Duncan & Sons’, we look forward to the opportunity to earn your business!

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